At Startgaming, we believe it is of utmost importance to provide our customers with a safe and secure environment to transact. Throughout the years, we had invested substantially in the continuous upgrade, enhancement and improvement of the online system and security features. 

As such, a nominal order processing fee will be collected during payment checkout for the maintenance, developmental and administrative costs of our online systems. The fee for order which has been successfully verified is non-refundable.

Order Processing Fee

For most of the games on Startgaming, we take a certain percentage from your income as Order Processing Fee.  But the Order Processing Fee might be changed for those special games.  

Default Order Processing Fee:  5%-9% 
According to different store levels, sellers can enjoy additional fee reductions.

Processing Fee of special games:  When the processing fee changes, we will mark the specific fee on the product management page, and games that are not mentioned will not be affected.